Helplines
JLD Helpline
Solicitors Support Network
Law Society Library
Practice Advice
SRA Helplines
Other Law Society helplines
JLD Helpline
If you have a problem and need to talk to someone call the freephone number – 08000 856 131 – Monday to Friday, 09:00 – 21:00.
Whether you're a student, paralegal, trainee or solicitor, personal and work related difficulties can be common. The JLD Helpline is a confidential freephone advisory and referral service which provides valuable support to JLD members on a variety of issues including:
- finding a training contract
- debt
- problems in the work place
The helpline is not able to take individual cases forward or issue any legal advice, but it can give general guidance and provide references to other bodies, professional groups and associations as well as useful publications and websites. Please note that while every effort will be made to ensure the accuracy of the information provided it does not constitute legal advice and cannot be relied upon as such. The JLD Helpline does not accept responsibility for liabilities arising as a result of reliance upon the information given.
The helpline is run by trained JLD members who can relate to your problems.If you would like to volunteer please contact us for further information.
Solicitors Support Network
For confidential help, telephone 0800 328 4203. The service is open from Monday to Friday, 9.00am – 5.30pm.
The Solicitors Support Network offers a free and confidential support service for solicitors in England and Wales which deals with a variety of problem areas, including:
- addiction
- bullying
- Legal Complaints Service
- debt
- depression
- discrimination
- employment
- ethics
- financial
- practice management
- stress
For further information visit the Solicitors Support Network website.
Library services
Telephone 0870 606 2511; the service is open from Monday to Thursday between 9.00am and 6.00pm, and on Friday from 9.00am to 5.00pm.
All law society members have free access to one of the best law libraries in England. A team of experienced law librarians will help you find the information you need from our extensive collection of practitioners' texts, legislation, law reports, journals and electronic resources.
Practice Advice Service
Call the helpline 0870 606 2522 from Monday to Friday, 9.00am – 5.00pm, or E-mail your enquiry.
The Practice Advice Service is a dedicated support line for solicitors, trainees and employees of law firms. It is staffed by a team of experienced solicitors who deal with enquiries using their own knowledge and a variety of information sources as well as the experience of other specialists within the Law Society. We are able to assist with enquiries on legal practice in many areas, including:
- probate
- anti-money laundering
- solicitors' costs
- FAQs on topics including civil and criminal litigation, tax, VAT and oaths
- conveyancing and HIPs
- conditional fee agreements
- policy and practice notes
Whilst every effort has been made to ensure the accuracy of the information provided by the Practice Advice Service, it does not constitute legal advice and cannot be relied upon as such. The Law Society does not accept any responsibility for liabilities arising as a result of reliance upon the information given.
Visit the Practice Advice Service webpage for further information.
SRA Helpline
Tel: 0870 606 2555, Lines are open 09:00 to 17:00 Monday to Friday, or you can e-mail contactcentre@sra.org.uk.
The Solicitors Regulation Authority (SRA) can help if you have a query which relates to a regulatory issue, for example:
- student membership
- training contract regulations
- continuing professional education
The SRA is the independent regulatory body for the solicitors' profession in England and Wales, for further information see www.sra.org.uk.
Other Law Society helplines
In June 2008 the Law Society launched its new pastoral care line, which can point you in the right direction for help with personal, financial, professional and employment problems. For details about this and other help facilities, see the Law Society helplines page.